Shipping policy
Shipping Policy
Processing Time Orders are processed within 1–3 business days. Orders placed on weekends or holidays are processed the next business day.
Free Shipping Enjoy free shipping on all US orders over $60.
Shipping Rates & Delivery We ship via USPS. Shipping rates are calculated at checkout based on your location and order weight.
| Service | Estimated Delivery |
|---|---|
| USPS Ground Advantage | 2–5 business days |
| USPS Priority Mail | 1–3 business days |
Tracking Once your order ships, you'll receive a confirmation email with a tracking number. Allow 24 hours for tracking to update.
Shipping Area We currently ship within the United States only.
Lost or Delayed Packages If your package appears lost or significantly delayed, contact us at [your email] with your order number. We'll work with you to resolve it.
Important Note Dimehouse Hoops is not responsible for delays caused by the carrier, incorrect addresses entered at checkout, or packages marked as delivered by the carrier.